Common Issues

Images with + signs in the file name not displaying

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When naming an image within Cascade make sure you aren't adding a (+) because it prevent will prevent it from being properly displayed on your site.

Screenshot of image with a plus sign in file name not displaying properly

This image on FIU Genoa is not displaying properly due to the (+) in its file name, "rettore+pm.jpeg."

It might look fine in Cascade but once its published it will lead to a broken page.

Screenshot of image with a dash sign in file name displaying properly

Instead of using a (+) sign, rename the image with a (-) and it will work. Make sure you are renaming the file, not just editing the Display Name.

  1. Find the file in Cascade
  2. Right click the file
  3. In the menu, select More
  4. After the Rename option appears, select Rename

Is your image still not displaying properly?

If you still encounter any issues while editing the file name please contact Digital Communications.