When deciding to have videos on your website, it's important to include captions to ensure your media is fully accessible to users who are Deaf or otherwise Hard of Hearing.
Our blog post on video captions breaks down the different types of captions that can be included with your videos, as well as captioning services that can translate or transcribe your audio.
Regardless of your video or audience, captions should always be:
- Accurate: correctly reflecting the audio in your video
- Synchronized: displaying at correct times in your video
- Unobstructive: not covering excessive or important parts of the screen
One big exception for captioning as a best practice is videos without audio. For example, the video banner on this page would not need any captions, since there is no audio to transcribe for your users.
Our Accessibility page provides a comprehensive summary of accessibility best practices and useful resources for designing accessible videos.
Visit our Accessibility page